FAQs

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What is a Community Health Center?

Community Health Centers are local, non-profit health care centers providing comprehensive primary care to all residents.  We serve as patient safety net and maintain an open-door policy, providing high quality, affordable care regardless of an individual’s income or insurance coverage.  Also known as Federally Qualified Health Centers, the centers are located in areas where care is needed but in short supply.

 

Are you open at night or on weekends?

Some of our clinics are open for services in the evening and weekend.  Please call your local health center for specific hours.

Do I have to pay at the time of service or should I expect a bill to be sent to me?

It is our policy to expect payment at the time of service.  If you have insurance coverage, you will be expected to pay the copay per your insurance policy at the end of the visit.  If you do not have insurance, our cashier will tell you the amount due at the end of the visit, taking into account for sliding fee discount if you are eligible.  However, payment arrangements are sometimes necessary and can be made.  Please ask our cashier for further assistance on payment arrangements.

Can I come to Jefferson Comprehensive Health Center if I have insurance?

Yes, we accept all private insurance, Medicare, Medicaid and CHIP.

Why should I come to Jefferson Comprehensive Health Center if I have insurance?

We provide comprehensive and high quality primary care to all residents.  Comprehensive services are available for all ages and include dental, pharmacy and on-site laboratory services for your convenience.  Our dedicated team of board-certified physicians, nurse practitioners focus on quality care and patient satisfaction. We also offer pharmaceutical vouchers to assist with the cost of prescription medications along with the PAP Program.

Do I need to make an appointment?

Yes, we encourage you to call and make an appointment in advance.  Appointments are available; however, walk-ins are welcome.

What do I need to bring to my appointment?

  • Photo ID
  • Proof of income and address
  • Insurance card(s), including Medicaid and Medicare at every visit
  • For your children, please bring immunization record
  • Current medications
  • Copayment or sliding fee costs (Minimum of $20 on first visit)

My medications are expensive. Can JCHC assist with the cost?

Pharmaceutical vouchers are available for patients that qualify.  The Patient Assistance Program is also available.

Do you offer Transportation services?

We have transportation services at the Fayette Center.  Please contact our social services for further information.