Jefferson Comprehensive Health Center, Inc. (JCHC) provides quality healthcare and advice to our patients after regular hours. Patients are able to speak to clinical staff and obtain advice when the health center is closed.
After 5:00 p.m. the patients will dial (601) 786-3475 for clinical advice and concerns. The call will be answered by the answering service (Natchez Telephone & Electronics). Patients will be referred to the Natchez After-Hours Clinic located at 145 Homochitto Drive, Natchez, MS. Phone: (601) 442-4863 or (601) 442-4864 until 9:00 p.m.
All calls after 9:00 p.m. will continue to be answered by the answering service. The answering service will collect the patient contact information (name, date of birth, and telephone number) afterward the on-call provider is notified immediately that a patient has requested clinical advice. The on-call provider is contacted via way of a cellular phone that is provided for after- hour use. Upon receipt of notification, the on-call provider will contact the patient by telephone to make an assessment and provide clinical advice.
If it is determined that it is NOT an emergency, the patient is advised to come in as a walk-in on the next business day, schedule an appointment, or ask for a same day appointment.
If it is determined that IT IS an emergency, the patient is advised to go to the nearest hospital emergency room. Medical staff will document the call in HEHR. Upon returning to JCHC, a release of information will be obtained from the emergency room facility in order to assure continuity of care. A report of the encounter is generated in the patient record (HEHR).
AT JEFFERSON COMPREHENSIVE HEALTH CENTER, YOUR HEALTH IS OUR BUSINESS! IF YOU ARE IN NEED OF CLINICAL ADVICE OR HAVE HEALTHCARE CONCERNS AFTER REGULAR CLINIC HOURS, PLEASE CALL (601) 786-3475.